Who to contact
Contact the training provider or college you applied to. Their name is on the vacancy, on your confirmation emails and at the top of the job board where you applied. The enrola team cannot see or change applications on a provider’s behalf.
Emails and texts you may receive
| Message | What to do |
|---|---|
| Confirmation of your application | Keep it; it shows the provider’s name |
| Interview invitation | Use the links in the email to accept or decline |
| A request for more information | Complete the form in the email or text message |
You do not need an enrola account. Applicants use links sent by email and public pages.
Your personal data
The training provider or college decides how your data is used; enrola acts as its processor. To see, correct or delete your data, contact the provider. Providers can share your profile with employers without your name or contact details.
Questions
Is enrola an apprenticeship job board?
No. enrola is software used by training providers and colleges. Each provider has its own job board, and their vacancies also appear on sites such as Find an apprenticeship.
I cannot find the provider’s contact details. What should I do?
Email hello@enrola.co.uk with the vacancy title and the date you applied, and we will tell you which organisation to contact.
How do I ask for my data to be deleted?
Contact the training provider or college you applied to. They decide how your data is used, and enrola acts on their instructions.
Last reviewed 16 October 2026