enrola updates, 1 November 2026

Published 1 November 2026

These changes reached enrola on 31 October and 1 November 2026.

Signing in

  • If a sign-in code email does not arrive, you can use a recovery code instead. Each user can make a set of 10, shown once; each works once. Team Owners are asked to set them up. See security.
  • The sign-in log holds no email addresses and no IP addresses: only a code made from the email typed, the network range, and the browser and operating system. The enrola team uses it to help someone who cannot sign in. Nobody else can see it, and entries are deleted after 90 days.

Data retention

  • Under Settings → Data retention, Admins can have archived Applications deleted automatically, from 3 months to 6 years after archiving. It is off until an Admin turns it on.
  • Turning it on, or choosing a shorter time, takes effect 7 days later and emails every Admin and Team Owner. Learner records made from those Applications are kept.

Employers and vacancies

  • “Request more info”, “Request ELI” and “Send feedback survey”, and the email sent when an Employer’s workflow status changes, now ask which of its active contacts to send to. Employers no longer have a primary contact. See employer CRM.
  • Admins and Team Owners can assign a user to up to 100 selected Opportunities at once. The field once called “Assign supervisors” is now “Assign user”.
  • Each deal has an Activity panel for logging calls, emails, meetings and actions, which also show on the Employer and Contact timelines tagged with the deal. A History panel lists each change to the deal and who made it.
  • The Contacts list has “Edit columns”, and the Employers list adds optional Contacts, Town and postcode, Owners and Open activities columns. Contact search now covers job title and employer name.
  • Searches saved for the team show as tabs above the Employers and Contacts lists. You can assign an owner to up to 100 Employers or Contacts at once, and mark up to 100 Contacts as left.

Learners

  • The Learning Records Service (LRS) lookup button on a Learner says how many qualifications it loaded, or why the lookup failed. Qualifications typed in by hand are now kept. See learner records.
  • Admins and Team Owners can delete many Learners at once from the Learners list, after typing how many will be deleted.
  • “Create Learner record” is available once an Application is Ready for enrolment, and the new Learner is linked to its vacancy’s Employer record.

Forms and emails

  • The minimum for a longer answer on an application form now counts words, not characters, and applicants see how many words they have written. See application forms.
  • The Vacancy closed and Reassignment emails have the same “Personalise subject” and “Personalise message” buttons as other email templates.
  • The Application’s history again keeps a copy of each status email, opened with “View email”.
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